1) Define Your Most Important Tasks

2) Don’t Multi-Task

3) Create a Morning Routine

4) Curb Your Media Streams

5) Be Succinct (emails writing)

6) Spend Most of Your Time on Important (But not Urgent) Work 

7) Eliminate, Automate, Delegate

8) Work Offline

9) Work Offline

10) Do the Things You Wanna Do Least First

http://www.slideshare.net/BernardMarr/10-productivity-hacks

10 Customer Success Growth Hacks to Increase LTV
Hacks:
1) Pitch Your CSM ProgramSuccess Guaranteed
2) Time to First Value (TTFV)Identify the quickest win and plan to get there
3) Success Goal Kick-Off MeetingSchedule this meeting with your last customer (and all going forward)
4) Ban the Check-In CallIdentify a Value-Added Reason to call your top 10 customers today (then do it)
5) Mutually Assured Success"Is that still why you brought?" and "Are we delivering what we said we would?"
6) People Power Retention Engine Identify your 3x3: 3 ppl from your top 10 customers, and 3 from your team; meet
7) Orchestrated AdvocacyIdentify the “Promoters” on your last NPS and become their fan
8) Accelerate Upsell Cycle Create plan to get 5 newest customers to first upsell point in half the normal time
9) Churn Hazard Early Warning System (C.H.E.W.S.)Identify 5 non-usage churn threats and build an alert system around that
10) Celebrate Your Customers’ SuccessBuy a gong!

http://www.slideshare.net/GainsightHQ/10-customer-success-growth-hacks 10 Customer Success Growth Hacks to Increase LTV
Hacks:
1) Pitch Your CSM ProgramSuccess Guaranteed
2) Time to First Value (TTFV)Identify the quickest win and plan to get there
3) Success Goal Kick-Off MeetingSchedule this meeting with your last customer (and all going forward)
4) Ban the Check-In CallIdentify a Value-Added Reason to call your top 10 customers today (then do it)
5) Mutually Assured Success"Is that still why you brought?" and "Are we delivering what we said we would?"
6) People Power Retention Engine Identify your 3x3: 3 ppl from your top 10 customers, and 3 from your team; meet
7) Orchestrated AdvocacyIdentify the “Promoters” on your last NPS and become their fan
8) Accelerate Upsell Cycle Create plan to get 5 newest customers to first upsell point in half the normal time
9) Churn Hazard Early Warning System (C.H.E.W.S.)Identify 5 non-usage churn threats and build an alert system around that
10) Celebrate Your Customers’ SuccessBuy a gong!

http://www.slideshare.net/GainsightHQ/10-customer-success-growth-hacks

10 Customer Success Growth Hacks to Increase LTV

Hacks:

1) Pitch Your CSM Program
Success Guaranteed

2) Time to First Value (TTFV)
Identify the quickest win and plan to get there

3) Success Goal Kick-Off Meeting
Schedule this meeting with your last customer (and all going forward)

4) Ban the Check-In Call
Identify a Value-Added Reason to call your top 10 customers today (then do it)

5) Mutually Assured Success
"Is that still why you brought?" and "Are we delivering what we said we would?"

6) People Power Retention Engine 
Identify your 3x3: 3 ppl from your top 10 customers, and 3 from your team; meet

7) Orchestrated Advocacy
Identify the “Promoters” on your last NPS and become their fan

8) Accelerate Upsell Cycle 
Create plan to get 5 newest customers to first upsell point in half the normal time

9) Churn Hazard Early Warning System (C.H.E.W.S.)
Identify 5 non-usage churn threats and build an alert system around that

10) Celebrate Your Customers’ Success
Buy a gong!

http://www.slideshare.net/GainsightHQ/10-customer-success-growth-hacks

Tomer Sharon on 6 Reasons why ppl don’t use your app:

1. You Didn’t Understand The Problem You Were Solving

2. You Asked Your Friends What They Thought

3. You Listened To Users Instead Of Watching Them

** 4. Test Your Riskiest Assumption

5. You Had A “Bob The Builder” Mentality 

Core Concept Summary : 

Validating or Invalidating => The problem (Is the app solving a problem people care about?), the market (Are there enough people who have this problem?), and the product (Is our product solving this problem for this market?)

* Avoid yes or no questions. Skip numerical response. Instead, he wants you to ask about repeated behaviors, and preferably as short-answer feedback.

A good question
“What was the reason you recently updated your website?”

A bad question: 
“How many emails did you receive in the last hour?”

Closing Remark: "Because fundamentally, a well-designed app is like any other well-designed product. It’s shaped around human need. And the more viscerally you can understand that need, the more relevant your product will be.”

cant sleep, feeling not right like that time. dont understand anymore what i really want…

ความคิดตนเอง

บางทีก็แอบสงสัยตัวเอง ว่าจะทนได้ไหม..? ทนกับความคิดมากของตนเอง

What am I doing? (Just complain to myself)

Why I’m so slow like this? What the fuck I’m doing?
In the end, the winner always take all.. loser won’t get things they want.

I must plan and execute everything more quickly.

Fast and sharp, cause I’m in charge of of my life 100%.

.. Just complain to myself ..